Privacy Policy

At Pino’s Air Conditioning and Heating, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or use our HVAC services.

As a family-owned business with over 25 years of experience serving Port Charlotte and surrounding areas, we prioritize transparency, security, and customer satisfaction.

Information We Collect

We may collect personal information when you:

  • Request a service or estimate
  • Schedule an appointment
  • Contact us by phone, email, or online forms
  • Sign up for updates or promotions

The information we may collect includes:

  • Name
  • Phone number
  • Email address
  • Service address
  • Any additional information you voluntarily provide

We may also collect non-personal data such as:

  • Browser type
  • IP address
  • Website usage data

How We Use Your Information

Pino’s Air uses your information to:

  • Provide and manage HVAC services
  • Schedule appointments and send reminders
  • Respond to inquiries and customer support requests
  • Improve our website and service offerings
  • Send relevant updates, promotions, or service notifications

We only use your information for legitimate business purposes related to delivering high-quality HVAC services.

Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only when necessary with:

  • Trusted third-party service providers who assist in business operations
  • Legal authorities when required to comply with applicable laws

Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyze website traffic and performance
  • Store user preferences

You can adjust your browser settings to disable cookies if you prefer, though some website features may be limited.

Data Security

We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

While no system is completely secure, we take appropriate steps to safeguard your data.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to your data
  • Request deletion of your information where applicable

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to external websites. Pino’s Air is not responsible for the privacy practices or content of third-party sites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Pino’s Air Conditioning and Heating Port Charlotte, FL

18260 Paulson Dr. Unit A4 

Port Charlotte, FL 33954 

Phone: (941) 627-2665

Email: [email protected] 

 

Pino’s Air Conditioning and Heating Sarasota, FL

1960 Stickney Point Rd., Suite 208

Sarasota, FL 34231

Phone: (941) 564-9070

Email: [email protected]